Privacy Policy & Terms of Service

We collect specific information to verify that our members are real, licensed professionals and that reviewed deals actually occurred. This protects the integrity and trustworthiness of the platform for everyone using it.

The information we may collect includes:

• Name — to identify you as a member and on your professional profile.
• License or NMLS number — to confirm you are a licensed professional in your stated field and jurisdiction.
• Government ID photo — submitted after you create your account, as part of verification, to confirm that you are who you say you are.
• Deal verification documents — such as executed contracts, MLS sold sheets, and Closing Disclosures or Settlement Statements — submitted to confirm that a reviewed deal actually took place.
• Contact information — such as your email address, for account access and platform communications.

Verification documents and identifying information are collected solely to confirm identity, licensure, and deal authenticity — so that other members can trust the reviews and profiles they read.

We do not sell your personal data, documents, or identifying information to third parties — under any circumstances. Your information is used to operate and protect the platform, not to monetize your identity.

Verification documents (government ID photos and deal proof documents) are retained for up to 7 days after a decision is made on your submission, to allow time to address any disputes or corrections. Access to the document is permanently revoked for all users and administrators after the retention window. Documents may be temporarily held longer than 7 days while an investigation is active and unresolved. If a flag or dispute against the account is confirmed as legitimate, or the account is banned or warned, the related documents are retained indefinitely and will not be sealed. This exception applies specifically to deal verification documents submitted by that account as a reviewer; government ID photos are not covered by this exception and are cleared on the standard 7-day schedule regardless of the account's flag, dispute, or ban status.

Identifying details are not shown publicly. Reviews display only anonymized information and a “verified deal” indicator, so other members can trust that a real deal backs a review without seeing your personal documents.

Separately from documents, we keep a permanent internal record of moderation events on an account — such as the fact that an account was flagged, disputed, warned, banned, or merged as a duplicate, along with the date and outcome. This record is kept regardless of whether the related documents are later sealed or retained, so administrators can identify patterns and maintain platform integrity. These records are not publicly visible and are accessible only to administrators.

License numbers are shown publicly only in masked form, displaying the last three digits (for example, •••••••123). Full license numbers and verification documents are visible only to site administrators for verification purposes — never to other members or the public.

Reviews are shown anonymously to other members, so a reviewed professional cannot see who left a review. The platform itself retains the ability to identify the author of a review internally, for moderation, dispute resolution, and policy enforcement purposes.

We take reasonable security measures to protect the information stored on the platform, including limiting access to verification documents and sensitive fields to authorized administrators. No method of storage or transmission is fully secure, however, and we cannot guarantee absolute security.

Reviews on Vetted By Agents reflect the personal opinions and experiences of the individual users who wrote them. They are not verified facts and are not claims made or endorsed by the platform itself. A “verified deal” indicator confirms only that a real transaction appears to back the review — not that the review's characterizations are accurate.

You are responsible for the accuracy of the information you submit, including deal details and verification documents. Submitting false, misleading, or fraudulent information may result in rejection of your submission and termination of your account.

The platform reserves the right to moderate, decline, or reject content before it is published — including reviews, professional profiles, and professional responses — that violates platform guidelines, appears false or misleading, or is otherwise inconsistent with the platform's purpose. A review can be declined before publication when the evidence doesn't hold up. If someone believes a published review is false or misleading, they can submit a dispute or contact us, and we will review it.

Accounts that submit content violating these guidelines — including profanity, spam, false transaction claims, or personal/identifying information in reviews — may be flagged. Repeated or severe violations may result in account suspension or termination.

Arranged or reciprocal reviews are prohibited and may result in rejection or account termination. Attempting to identify or retaliate against a reviewer is a violation and may result in account termination.

Professional profiles may be removed from the platform in certain circumstances. However, a profile cannot be deleted if it is the subject of an unresolved flag, a confirmed policy violation, or an active dispute — this ensures that confirmed misconduct cannot be erased from the platform.

Deleting your own account removes your login access to the platform. It does not remove your professional profile, any reviews associated with it, or verified deal history — these remain on the platform as part of its public record and integrity system.

Users may not screenshot, copy, redistribute, or share review content outside the platform — including posting reviews to social media, sending them via text or email, or including them in any external document — without explicit permission. Violating this may result in account suspension or termination. We may investigate suspected violations, including by reviewing account activity, and reserve the right to take action — including suspension or termination — against any account found to have violated this policy.

Vetted By Agents is not responsible for the outcome of any real estate transaction or the conduct of any professional listed on it. Identity and license information are checked by a person before approval, and the transaction behind a review is not independently confirmed beyond the document submitted. You should always do your own due diligence before working with any professional.

Vetted By Agents exists to provide a fair, transparent space where real estate professionals can build and check reputations based on real, deal-verified experiences. Our goal is to raise the standard of the industry by giving professionals the information they deserve.

If you have questions or requests related to your privacy or content on the platform, you can reach us at elijah@thenesteggteam.com. We will do our best to respond to legitimate requests in a timely manner.